LAST UPDATE OF THIS PRIVACY POLICY - SEPTEMBER 25, 2026

1. Introduction

Ganz Kleen Inc. (“Ganz Kleen,” “we,” “our,” or “us”) is committed to protecting the privacy and personal information of our clients and website visitors.

This Privacy Policy explains how we collect, use, store, and disclose personal information in connection with our website and services.

Use of our services is also governed by our Terms of Service.

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2. Information We Collect

We may collect the following types of information:

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2.1 Personal Information

Name

Email address

Phone number

Service address

Billing and payment details (processed by third-party providers)



2.2 Service Information

Booking details and service requests

Property access instructions

Service history and communications



2.3 Technical Information

IP address

Browser type and device information

Website usage data (via cookies and analytics tools)

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3. How We Collect Information

We collect information through:

Website forms (quote requests, contact forms)

Booking and scheduling interactions

Direct communication (phone, email, text message)

Payment transactions

Automatic tracking technologies (cookies, analytics tools)

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4. Why We Collect Information

We collect personal information for the following purposes:

To provide and deliver cleaning services

To schedule and manage appointments

To process payments and issue invoices

To communicate with clients regarding services

To respond to inquiries and support requests

To improve our services and operations

To comply with legal and regulatory obligations



5. How We Store, Use, and Share Information

Your information is stored and processed using secure systems and service providers.

Our website is hosted on Wix, which provides the platform for our online presence and data storage.

Payments are processed through third-party providers such as Square, Quickbooks Payments which comply with industry security standards (PCI-DSS).

We may also use tools such as QuickBooks for accounting and invoicing.

We do not sell or rent personal information to third parties.

We may share information only when necessary to:

process payments

deliver services

comply with legal obligations

protect our rights and safety



6. Communication with Clients

We may contact you using the information you provide, including:

Email

Phone calls

Text messages (SMS)

These communications may relate to:

Appointment confirmations and reminders

Service updates or changes

Payment or billing matters

Customer support

You may manage or withdraw consent for optional communications as described below or by contacting us.

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6.1 Marketing Communications

With your consent, Ganz Kleen may send you promotional communications, including offers, updates, and information about our services.

Marketing communications may be delivered via Email.  

You may withdraw your consent and unsubscribe from marketing communications at any time by:

Clicking the “unsubscribe” link in any email; or  

Contacting us directly using the information provided in this Policy  

Please note that even if you opt out of marketing communications, we may still contact you for essential service-related purposes, including appointment confirmations, service updates, and billing matters.

​We do not send unsolicited marketing communications.

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6.2 SMS Service Notifications

With your consent, Ganz Kleen may send text messages (SMS) to the mobile number you provide regarding your quote, appointments, and service updates.
Message frequency varies. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP.
Consent to receive SMS messages is optional and is not required to request a quote or purchase our services. Opting out of SMS does not affect your ability to receive services from Ganz Kleen.
All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.



7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

Improve user experience

Analyze website traffic

Understand user behavior

Third-party services (such as analytics providers or Wix applications) may also use cookies.

You can manage your cookie preferences through your browser settings or through the cookie consent banner displayed on our website.



8. Data Retention

We retain personal information only for as long as necessary to:

provide services

maintain business records

comply with legal obligations

When information is no longer required, it is securely deleted or anonymized where appropriate.

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9. Your Rights

You have the right to:

Access the personal information we hold about you

Request corrections to inaccurate information

Request deletion of your personal data (subject to legal requirements)

Withdraw consent for data processing where applicable

To exercise these rights, please contact us using the information below.

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10. Protection of Service Address Information

As part of our services, we collect physical addresses for service delivery.

This information is used solely for:

scheduling and performing services

operational logistics

We treat service location data as sensitive and limit access to authorized personnel only.

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11. Privacy Policy Updates

We reserve the right to update this Privacy Policy at any time.

Changes will be posted on this page and will take effect upon publication.

We encourage you to review this Policy periodically.

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12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: contact@ganzkleen.com